6win Privacy Policy – Your Data, Our Responsibility

6win only collects the information genuinely needed to operate the platform and provide you with its services. Data is collected in three ways: directly from you, automatically by the system, and from third parties for verification purposes.

What You Provide Directly:

• At registration: name, mobile number, date of birth, and email address.
• During identity verification (KYC): a copy of your National ID or passport.
• During payment: the mobile banking number used (the full number is not stored — only the last few digits are retained).
• When contacting support: your message and a description of the issue.

Automatically Collected Information:

• IP address and approximate location (city or district level).
• Device type, operating system, and browser information.
• Which pages you visited on the site, how long you stayed, and which features you used.
• Login and logout timestamps and session information.

6win uses your information only for specific, limited purposes. Each purpose is clearly outlined below:

• Account Management: To verify login, confirm identity, and ensure the security of your account.
• Payment Processing: To process deposits, handle withdrawals, and maintain transaction records.
• Security & Fraud Prevention: To detect suspicious activity and prevent the creation of multiple accounts.
• Customer Support: This helps our support team understand and resolve your issue effectively.
• Legal Obligations: To comply with legal requirements related to KYC, anti-money laundering, and licensing.
• Platform Improvement: To understand which features are used most and to improve your overall experience.
• Relevant Offers: Showing you relevant bonuses or promotions based on your preferences — you can turn this off at any time.

6win will never use your information for any purpose not stated here. If your data needs to be used for a new purpose, your consent will be obtained beforehand.

6win does not sell your data to third parties. However, there are certain circumstances in which information may be shared. When this happens and with whom is shown in the table below:

All third parties with whom information is shared are bound by contract with 6win and are required to uphold the same privacy standards. They are not permitted to use this information for any other purpose.

6win uses cookies on its website and app. Cookies are small text files stored on your device. 6win uses three types of cookies:

• Essential Cookies: Remembering your login state, retaining language settings, and ensuring security. These cookies are essential for the site to function properly and cannot be disabled.
• Functional Cookies: Remembers your preferred games, betting limits, and other settings. You can disable these, but you will need to reconfigure your settings each time you log in.
• Analytics Cookies: It tracks which pages are visited most and where users encounter issues — all data is collected anonymously and cannot be linked to your personal identity.

You can delete cookies or block new ones from your browser settings, though some site features may not work properly as a result. Cookie preferences for the 6win app can be managed through the app's settings.

6win does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Core Account Information: For as long as the account remains active, and for a further 5 years after closure (legal obligation).
• Transaction Records: 7 years (for financial auditing and legal requirements).
• KYC Documents: Up to 5 years after account closure.
• Support Chat History: 2 years.
• Analytics Data: 13 months, after which they are deleted automatically.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Beyond legal obligations, when 6win receives a request to delete an account, it takes steps to erase the relevant data as quickly as possible. However, transaction records must be retained for a specified period for legal reasons.

6win believes you have clear rights over your data. See the full breakdown of those rights below:

To exercise these rights support@6win.siteEmail us at the address above with "Data Rights Request" in the subject line, and specify the type of request you are making.

6win is strictly an adults-only platform. We do not knowingly collect any information from anyone under the age of 18.

Age is verified at the point of registration. If it is ever found that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

6win may update this Privacy Policy as needed. Any changes will be reflected by a new date and version number at the top of the page.

For significant changes — such as the introduction of new data collection practices or new purposes for using your data — 6win will notify you in advance via your registered mobile number or email. Minor changes, such as language corrections or additions, may not require a separate notification.

Continued use of 6win after a revised policy is published will be considered acceptance of the updated terms. If you do not agree with the policy, please contact support to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. 6win's data protection contact details are:

• Email: support@6win.site (include "Privacy" in the subject line)
• Live Chat: Bottom-right corner of the website or app
• Response Time: An initial response to personal data requests is provided within 72 hours

The latest version of this policy will always be available on the 6win website. Previous versions can be provided by the support team upon request.